Frequently Asked Questions (FAQ’s)

Do You Have Any Questions About Any of Our Services?

Rory is happy to answer any questions you have. We have compiled a list of FAQs and if you cannot find the answer to your question below, please do not hesitate to contact us at (403) 819-6919 and we will be happy to help.

Answer: An initial nutrition consultation, whether it be in-person, online, or on the phone, focuses on your needs and your goals. The most important thing to establish during the initial consultation is what you hope to achieve from seeing a dietitian. My vision is always that clients feel confident and empowered in their ability to identify, understand and manage their digestive issues. During our initial meeting, I want to hear all about the symptoms that have been bothering you, what medical investigations have been done, what your current diet and lifestyle patterns look like, and any insight you have into what foods you think you could be reacting to. From there, I will provide you with personalized nutrition recommendations and education that is clear on what to eat to settle your symptoms.

Answer: Follow-up sessions will aid in further customizing your diet to your specific lifestyle and needs. As well, any additional food restrictions and/or food challenges that are determined to be necessary will be implemented. Your food and symptom logs will be reviewed and your progress will be discussed.

Answer: The letters “RD” (Registered Dietitian) after a person’s name indicates that the individual is a qualified and experienced nutrition expert. Registered Dietitians belong to a regulated profession that has Public Protection as their mandate governed by a Provincial College (i.e. College of Dietitians of Ontario). Dietitians are held accountable for their conduct and the care they provide. As a regulated health professional, a dietitian has a minimum of a Bachelor’s degree, specializing in foods and nutrition, as well as a period of practical training in a hospital and/or community setting. They have passed an in-depth licensing exam, are subject to audits to ensure a high standard of care, and must participate in an annual self-directed learning tool.

The term Nutritionist, on the other hand, is not protected by law in all provinces, so people with different levels of training and knowledge can call themselves a “Nutritionist.” As the term “Nutritionist’ is not a protected title in some provinces, you should contact your provincial regulatory body to ensure that you are receiving services from a dietitian.

Answer: A doctor’s referral is not required to book an appointment. I can collaborate with your doctor, gastroenterologist, psychotherapist, or any other health professional to ensure we are all working as a team to ensure you receive the best overall care.

Answer: The services of a dietitian in private practice are unfortunately not covered by AHS. However, many group health insurance plans cover nutrition counselling provided by a registered dietitian upwards of $500 per calendar year. Please check your group or employee insurance policy for coverage details. If you do not have insurance, dietitian services may be tax-deductible under medical expenses.

Answer: Credit cards, email money transfers, or cash are accepted. I ask that package options be paid fully in advance.

Answer: Absolutely! Telephone or Virtual appointments are available if you live outside Calgary, or if coming to the office is inconvenient or impossible.

Answer: To best prepare for your meeting with Rory, she asks that you fill out all required forms online. The food journal link can be here.

Answer: Rory offers an easy online booking system for you to book online. Or you can simply call her or send her an Email.

Answer: There is a strict 24-hour cancellation/reschedule policy for all appointments. I understand sometimes life happens and you need to reschedule. Please try to give me ample warning if you think you can’t make an appointment. Otherwise, a missed appointment fee may apply. This is to ensure that all of our patients have a chance to receive the care they need.

If you have a question that we have not answered in our list of FAQs, then please contact us and we would be happy to assist!

Rory looks forward to helping you achieve your health and nutritional goals.
Contact her via phone at (403) 819-6919, or via email at to set up a consultation today!

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    Let food be thy medicine,
    thy medicine shall be thy food.

    Nutrition/diet counselling by a Registered Dietitian may be covered under your extended benefits plan. Check with your benefits manager.

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